Privacy Policy

ThinkAlgo Web Design Education Platform

Last Updated: January 15, 2025

Introduction

At ThinkAlgo, we understand that learning web design means sharing your creative journey with us. This privacy policy explains how we handle your personal information when you use our educational platform, attend our courses, or interact with our Taiwan-based learning community.

We're committed to protecting your privacy while helping you build real web design skills. This document covers everything from how we collect your data to your rights under Taiwan's Personal Data Protection Act and international privacy standards.

Information We Collect

Registration and Account Data

When you sign up for our web design courses, we collect basic information to create your learning profile:

Full name and preferred name for course materials
Email address for course communications and updates
Phone number for urgent course notifications
Educational background and current skill level
Career goals and learning objectives

Learning Activity Data

As you progress through our curriculum, we automatically collect information about your learning journey:

Course completion rates and module progress
Project submissions and portfolio uploads
Quiz scores and assignment feedback
Time spent on different learning materials
Discussion forum posts and peer interactions

Technical Information

Our platform collects technical data to improve your learning experience and ensure system security:

IP address and general location data
Browser type and device information
Login timestamps and session duration
Platform usage patterns and feature interactions

How We Use Your Information

Your data helps us deliver personalized web design education and support your learning goals:

Educational Services

Customizing course content based on your skill level and progress
Providing personalized feedback on your web design projects
Tracking your learning milestones and achievements
Connecting you with suitable learning groups and mentors

Communication and Support

Sending course updates, schedule changes, and important announcements
Providing technical support and answering your questions
Sharing relevant web design industry news and opportunities
Inviting you to special workshops and guest speaker sessions

Platform Improvement

Analyzing learning patterns to enhance our curriculum
Identifying technical issues and improving platform performance
Developing new features based on student needs and feedback

Data Sharing and Third Parties

We limit data sharing to essential partners who help deliver your education:

Educational Partners

We work with select partners to enhance your learning experience:

Industry professionals who provide guest lectures and portfolio reviews
Technology companies offering student discounts and learning resources
Career services partners for job placement assistance

Service Providers

Cloud hosting services for platform infrastructure
Email service providers for course communications
Payment processors for tuition and fee handling
Analytics services to understand platform usage
We never sell your personal information to third parties. All partners must sign data protection agreements and comply with Taiwan privacy regulations.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal data:

Access Your Data

Request a complete copy of all personal information we hold about you, including your learning progress and account details.

Update Information

Correct any inaccurate or outdated information in your student profile or learning records.

Delete Your Account

Request complete deletion of your account and associated data, with some exceptions for legal and educational records.

Limit Processing

Restrict how we use your data while maintaining access to essential educational services and support.

Data Portability

Export your learning progress, project files, and account information in a standard digital format.

Withdraw Consent

Stop optional data processing activities like marketing communications while continuing your courses.

How to Exercise Your Rights

To make any privacy requests or concerns, contact our data protection team directly:

Email us at contact@think-algo.com with "Privacy Request" in the subject line
Call our Taiwan office at +886229300162 during business hours
Visit us in person at No. 57號, Hongguo Rd, Banqiao District, New Taipei City
Submit a request through your student account dashboard

Data Security and Protection

We implement comprehensive security measures to protect your educational data and personal information:

Technical Safeguards

SSL encryption for all data transmission between your device and our servers
Regular security audits and vulnerability assessments
Secure cloud storage with redundant backups
Multi-factor authentication for administrative access
Automated monitoring for suspicious activities and unauthorized access attempts

Administrative Controls

Staff training on data protection and privacy best practices
Limited access policies ensuring employees only see necessary student information
Regular review and updating of security protocols
Incident response procedures for potential data breaches

While we implement strong security measures, no system is completely immune to risks. We continuously monitor and improve our security practices to protect your information.

Data Retention and Deletion

We keep your information only as long as necessary for educational purposes and legal requirements:

Data Type Retention Period Reason
Student account information 3 years after course completion Alumni support and certification verification
Learning progress and grades 7 years Educational record keeping requirements
Payment and financial records 7 years Taiwan tax and accounting regulations
Technical logs and usage data 1 year System security and performance analysis
Marketing communications preferences Until withdrawal of consent Ongoing communication management

Deletion Process

When retention periods expire or you request deletion:

We securely delete data from active systems and backups
Some anonymized learning analytics may be retained for educational research
Legal requirements may prevent immediate deletion of certain records
We provide confirmation when deletion is completed

International Data Transfers

As a Taiwan-based educational institution, we primarily store and process data within Taiwan. However, some services require international data transfers:

Transfer Safeguards

All international transfers use appropriate safeguards and legal mechanisms
Service providers in other countries must meet Taiwan privacy standards
We regularly review transfer agreements and security measures
Students are notified of any significant changes to data storage locations

If you have concerns about international transfers, please contact us to discuss your specific situation and available options.

Cookies and Tracking Technologies

Our educational platform uses cookies and similar technologies to enhance your learning experience:

Essential Cookies

Login session management and account security
Course progress tracking and bookmark saving
Platform functionality and user preferences

Analytics and Performance

Understanding how students use our learning materials
Identifying popular courses and successful learning paths
Detecting technical issues and improving platform speed

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality and your learning experience.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, and legal requirements. When we make significant changes:

We'll notify all active students via email and platform announcements
The updated policy will be posted on our website with a clear revision date
We'll provide a summary of key changes for easy understanding
Students have 30 days to review changes and contact us with questions

Continued use of our educational services after policy updates indicates acceptance of the revised terms.

Privacy Questions and Support

For privacy-related questions, concerns, or requests, our data protection team is here to help:

Email: contact@think-algo.com

Phone: +886229300162

Address: No. 57號, Hongguo Rd, Banqiao District, New Taipei City, Taiwan 220

We respond to privacy inquiries within 72 hours and aim to resolve requests within 30 days.